About Us

ROCKING HORSE HAVEN.com  brings to the internet over 20 years of retail marketing knowledge.  Our experience tells us that you, the customer, are the most important component of any transaction.  We enter into a partnership with you, to provide you a product with which you will be happy....one that is quality made as well as a good value for your money.  You work hard for your money and have every right to expect something worthwhile when you choose to spend it.   We daily strive for complete CUSTOMER SERVICE SATISFACTION. You can be confident that our company operates with the highest degree of honesty and integrity.  Why would we do things any other way?
                        
OUR PHILOSOPHY is to sell toys with which the child must interact.  A rocking horse can't rock by itself.  Your child rider is responsible for determining how to move the horse and ultimately the motion.  Imagination and creativity aid in the child's brain development.  The child benefits from exercise and improves balance and coordination.  You will find that we offer other types of "horsey" toys as well.  Once a child loves a horse, that joy overflows into many other horseplay toys. 

WE WANT to know how your rocking horse worked out so please drop us an email.  Also we'd love to receive a photo of your contented rider with steed and we'll post it in our upcoming Rider Photo Gallery.  Feel free to include interesting data and descriptions with the photos.

OUR MISSION STATEMENT  
Rocking Horse Haven .com strives to provide children with appealing toys to ignite their imagination, spark their creativity and stimulate their desire to dream.    

COMMUNITY  - - LET'S DO OUR PART
In an effort to give back to our community and be a part of the solution, a portion of every sale benefits our Rocking Horse Haven Daydreamer's Fund which provides rocking horses at no charge to children at risk.  Because we believe every child deserves a steed on which "to ride, perchance to dream." Whenever you buy a product from us, you can feel good, knowing that your purchase also helps someone less fortunate.  We appreciate your assistance with this PHILANTHROPY.
       
Rocking Horse Haven's Customer Satisfaction Pledge

     We pledge to you:  

a safe and well-made product backed up by our promise of exceptional customer service.  
a money back guarantee on any item we sell because we want you to be thrilled with your purchase!  

prompt, courteous service with ordering capability 24 hours a day, 7 days a week through our secure website, protected by Verisign, Norton, and  the 32 bit encryption provided by our credit card processor, Flagship Merchant Services.  
information regarding your order status so you won't have to guess where it is or when it will arrive.
acceptance of all major credit cards.  Payments by personal check, money order or cashiers check are subject to prior approval by Rocking Horse Haven.com.  
our availability for questions or comments any time by phone, fax, e-mail or by U.S. mail.

We appreciate your visit to ROCKING HORSE HAVEN .com and hope you'll give us the opportunity to serve you as one of our valued customers. 

THANK YOU.